FAQ
Frequently Asked Questions
The event will take place from February 14 to 17, 2027.
The event will be held at the Québec City Convention Centre.
Address: 1000 René-Lévesque Boulevard East, Québec City (Québec), Canada
The event will be conducted in English.
The event is open to researchers, municipalities, water sector professionals, environmental experts, technology companies, industrial partners, public institutions, students, and innovation stakeholders involved in water, the environment, and sustainable development.
The event will be held in person at the Québec City Convention Centre.
Address: 1000 René-Lévesque Boulevard East, Québec City (Québec), Canada
Registration
Registration is completed directly through the event’s official platform. The form only takes a few minutes to complete and allows you to automatically receive a registration confirmation as well as an invoice or receipt by email.
Payment must be made by credit card at the time of registration.
Depending on your profile:
Regular Participant
Student
DC
Gala Only
Yes, certain modifications can be made through your account.
On-site support staff will be able to correct it.
If you are unable to attend, you may substitute someone from your organization for an additional fee of $50.00.
All substitution requests must be submitted by email to logistique@h2orizon-conference.org and must include the name and contact information of both the original registrant and the substitute attendee, as well as the substitute’s full details, including their email address.
Check your spam or junk mail folder
Verify the email address used during registration
Contact registration support at logistique@h2orizon-conference.org
Cancellation requests received on or before December 21, 2026, will be eligible for a 70% refund of the fees paid.
Cancellation requests received between December 21, 2026, and January 6, 2027, will be eligible for a 50% refund.
Cancellation requests received after January 6, 2027, will not be eligible for a refund.
You will receive an official confirmation email.
No, registration will close one week before the event, on February 8, 2027.
Your invoice and registration confirmation are automatically sent by email.
Registration opens on June 2, 2026.
Yes, proof of student status will be required.
Accommodation and Transportation
Yes. A list of partner hotels will be published on the website.
The Convention Centre is accessible by:
Car
Taxi and rideshare services
Bus
From Québec City Jean Lesage International Airport
Yes. Several paid parking facilities are available nearby.
Yes, some nearby facilities offer charging stations.
Letters of invitation may be requested after registration.
International participants should verify the entry requirements for Canada: here.
Québec City Jean Lesage International Airport.
Program
The program will be available on the website.
Some sessions may be recorded.
Depending on the speakers’ authorization.
Yes, unless otherwise indicated or if maximum capacity has been reached.
Some activities may require a separate reservation.
On Site
Conferences, workshops, and activities will mainly take place in the Québec City Convention Centre spaces, including rooms 306AB, 307A, 307B, 308A, 308B, 309AB, as well as the Urban Space.
Yes. A dedicated room for speakers will be available to prepare and test presentations before their sessions.
At the registration desk located in the main hall.
The schedule will be posted before the event.
Yes, badges are required to access event activities.
Please report to the front desk of the event.
Yes, free Wi-Fi will be available for participants.
Yes. Coffee breaks, meals, and food options will be available.
Yes. Vegetarian or allergen-free coffee breaks, meals, and food options will be available.
Abstract Submission and Scientific Committee
Researchers, professionals, students, municipalities, public organizations, companies, NGOs, and field practitioners may submit an abstract, provided that their proposal is related to the scientific themes of the conference.
The proposed general theme is: “Towards Sustainable Water Management”
The conference will explore issues related to three main themes: Resilience & Governance, Uses, and Innovations & Solutions.
Abstracts will be evaluated according to criteria such as:
Relevance of the topic to the vision of the conference
Concise, clear, and relevant title
Relevance of the context
Clearly defined objectives
Clearly described and appropriate methods or activities
Overall score on a scale from 1 to 3
An abstract may not be selected if it is less aligned with the vision of the conference, if the objectives or methods are not sufficiently clear, if the topic overlaps with other selected proposals, if the number of available presentation slots is limited, or if the Scientific Committee recommends another direction to ensure a balanced program. Non-selection does not necessarily mean that the proposal was of poor quality.
Yes. Accepted authors must confirm their participation by the indicated deadline so that their presentation can be included in the final program.
Exhibitor
Booth reservations are handled by the exhibitor and partnership team. Your booth will be considered confirmed once your package has been validated, the required information has been received, and the administrative steps have been completed.
An official confirmation will be sent by email. If you have not received a confirmation, please contact the exhibitor team at logistique@h2orizon-conference.org
Exact inclusions depend on the selected package. They may include:
booth space
a set number of exhibitor passes
visibility in the event’s communication tools
basic booth equipment
access to move-in and move-out periods
Final details will be provided in your exhibitor agreement or in the exhibitor guide.
Booths planned in the Urban Space are 10’ x 10’. The technical floor plan indicates an exhibition setup with 10 booth spaces of 10’ x 10’ in the Urban Space at the Québec City Convention Centre.
Included equipment may vary depending on the selected package. Details such as tables, chairs, electricity, signage, furniture, or technical requirements will be confirmed in the exhibitor guide.
Yes. Additional equipment or services may be available through the official suppliers, such as:
extra furniture
electricity
dedicated Internet
audiovisual equipment
signage
material handling or delivery services
specific technical requirements
Ordering procedures will be provided in the exhibitor guide.
Representatives included in your package must be registered according to the instructions provided by the organization. Exhibitor passes are usually assigned to individual names in order to produce badges and provide access to authorized areas.
Details will be shared in the exhibitor guide or by the exhibitor team.
Yes, depending on availability and package conditions. Additional passes may be purchased or added to your file.
For any request, please contact the exhibitor team at logistique@h2orizon-conference.org
Official move-in and move-out times will be provided in the exhibitor guide. Exhibitors must follow these hours to ensure safety, technical coordination, and smooth on-site operations.
The exhibitor guide will be sent to confirmed exhibitors before the event. It will include key information such as schedules, access, deliveries, move-in, move-out, regulations, technical services, equipment, and useful contacts.
For any question regarding your booth, please contact logistique@h2orizon-conference.org
Accessibility
Yes, the Québec City Convention Centre is accessible to people with reduced mobility.
