8:00 AM

8:00 AM - 9:30 AM
Silver Ballroom

Registration and Breakfast

Our team will be ready to assist with your registration, provide conference materials, and answer any queries.

  • Registration
  • Dining & Refreshments

9:00 AM

9:00 AM - 9:20 AM
Liberty Hall

Welcome and Opening Remarks

Kick off the conference with our Welcome & Opening Remarks session! Join us as we set the stage for an exciting day filled with learning, inspiration, and connection. We’ll introduce key themes, highlight what’s ahead, and celebrate the incredible UX community coming together for this event.

  • Conference Remarks

9:30 AM

4 parallel sessions
9:30 AM - 10:15 AM
Grand Master Salon 2

Experiences of Starting and Maintaining an Accessibility Program

Presented by Rick `Blair and Antoine François-Marsal

  • Career Development
9:30 AM - 10:15 AM
Grand Master Salon 1

From Handoff to Collaboration: How AI Is Bringing Designers Closer to Code

Presented by Natasha Lloyd, Matt Salerno, James Dow and Jenny Brown

  • Emerging Technology
9:30 AM - 10:15 AM
Rebel’s Guild

Ten Minute Talks

Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

  • Career Development
  • Emerging Technology
  • User Research
9:30 AM - 10:15 AM
Liberty Hall

Why Don't Stakeholders Listen to Us? - Communicating for Influence

Presented by Susan Mercer

  • Process and Product Management

10:15 AM

10:15 AM - 11:15 AM
Silver Ballroom

Coffee Break

Complimentary coffee will be available. Don’t miss it!

  • Dining & Refreshments

10:30 AM

4 parallel sessions
10:30 AM - 11:15 AM
Grand Master Salon 2

Beyond ChatGPT: Your New Coworker is an AI Agent

Presented by Joan Wortman and Bill Wilder

  • Emerging Technology
10:30 AM - 12:00 PM
Rebel’s Guild

Designing Effective Unmoderated UX Studies: When to Use Them and How to Build Them

Presented by Kim Oslob and Harrison Hatfield

  • User Research
10:30 AM - 11:15 AM
Liberty Hall

Designing for Trust: How UX Strategy, Brand and Research Can Reduce Stigma in Healthcare

Presented by Devlyn Gaudet

  • Design in Society
10:30 AM - 11:15 AM
Grand Master Salon 1

So You Want to Teach? A Practitioner's Guide to UX Education in Higher Ed

Presented by Tania Schlatter

  • Career Development

11:30 AM

3 parallel sessions
11:30 AM - 12:15 PM
Grand Master Salon 1

Coffee Projects: Small UX Efforts That Build Big Influence

Presented by Mary Wilcox and Laura Hans

  • Strategy & UX Entrepreneurship
11:30 AM - 12:15 PM
Grand Master Salon 2

RePositioning UX for a New Era: A Strategic Proposal to the Design & Innovation Industry

Presented by Lou Susi

  • Design in Society
11:30 AM - 12:15 PM
Liberty Hall

Without Research Thinking, Your Democratization Program Isn’t Research. It’s Research Theater.

Presented by Denise da Costa Graeff and Jim Dalglish

  • User Research

12:15 PM

12:15 PM - 1:15 PM

Lunch - Silver Ball Room and Grand Master Salon 3

Take a break, grab some lunch, and connect with fellow attendees! This is the perfect time to network, share insights, and engage in meaningful conversations with other UX professionals. Whether you're meeting new faces or catching up with old friends, lunch offers a great opportunity to exchange ideas, discuss conference sessions, and build lasting connections within the community. Enjoy the meal and the company!

1:15 PM

4 parallel sessions
1:15 PM - 2:00 PM
Grand Master Salon 2

Design Your Career Like a Product: Applying UX Thinking to Professional Growth

Presented by Cheryl Couris

  • Career Development
1:15 PM - 2:00 PM
Liberty Hall

Heave To: Preparing Your Team for the Three Horizons of AI

Presented by Priyama Barua

  • Strategy & UX Entrepreneurship
1:15 PM - 2:00 PM
Grand Master Salon 1

Soul Searching: A Case for Analog UX Thinking in the Age of AI

Presented by Lou Cimaglia

  • Design in Society
1:15 PM - 2:00 PM
Rebel’s Guild

Ten Minute Talks

Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

  • Design in Society
  • Emerging Technology
  • User Research

2:15 PM

4 parallel sessions
2:15 PM - 3:00 PM
Liberty Hall

Leading with Accessibility: How Disability Inclusion Empowers Transformative Design Systems

Presented by Richard Clinch and Janell Sims

  • Design in Society
2:15 PM - 3:00 PM
Rebel’s Guild

Redefining UX in the Age of AI: The E³ Model for Execution, Enablement, and Exploration

Presented by Zejun Wu

  • Emerging Technology
2:15 PM - 3:00 PM
Grand Master Salon 2

Search Is UX: What Search Logs Reveal About Your Product Experience

Presented by Jeanne Wilkens

  • Other
2:15 PM - 3:00 PM
Grand Master Salon 1

The Realities of UX Consulting: What No One Tells You

Presented by Kyle Soucy, Rachel Kantrowitz, Marcel McVay, and Bob Thomas

  • Strategy & UX Entrepreneurship

3:00 PM

3:00 PM - 3:30 PM

Afternoon Break - Silver Ball Room and Grand Master Salon 3

Take a sweet break in the afternoon with delicious desserts and a chance to network! This is the perfect opportunity to recharge, meet fellow attendees, and continue engaging discussions from the day's sessions in a relaxed setting.

  • Networking
  • Dining & Refreshments

3:30 PM

4 parallel sessions
3:30 PM - 4:15 PM
Grand Master Salon 1

Design's Role in the Age of AI

Presented by Rob Gifford, Dani Nordin, Victor Thuo and Jana Epstein

  • Emerging Technology
3:30 PM - 5:00 PM
Rebel’s Guild

Destroy Monopoly: A Designerly Intro to Systems Thinking Through Creative Play and Destruction

Presented by Jesse Flores

  • Career Development
3:30 PM - 4:15 PM
Grand Master Salon 2

Scaling UX Research (Without Scaling Your Team)

Presented by Clare Cady

  • User Research
3:30 PM - 4:15 PM
Liberty Hall

The Influence Gap: Designing a Relationship Strategy Framework That Shapes Your Career

Presented by Malini Rao

  • Strategy & UX Entrepreneurship

4:30 PM

3 parallel sessions
4:30 PM - 5:15 PM
Grand Master Salon 1

From Pixel Pusher to Systems Thinker: The Current Iteration of the Designer’s Role

Presented by Carolina Cachada

  • Career Development
4:30 PM - 5:15 PM
Grand Master Salon 2

Make Good on a Bad Strategy

Presented by Lisa Hagen and Ira Cummings

  • Strategy & UX Entrepreneurship
4:30 PM - 5:15 PM
Liberty Hall

Putting SOTA AI to the Test: An Empirical Scorecard for AI in UX Research

Presented by Lawton Pybus

  • User Research

5:30 PM

5:30 PM - 6:15 PM
Liberty Hall

Keynote Address by David Dylan Thomas

Design for Cognitive Bias: Using Mental Shortcuts for Good Instead of Evil Users' minds take shortcuts to get through the day. Usually they’re harmless. Even helpful. But what happens when they’re not? In this talk we’ll use real-world examples to identify some particularly harmful biases that frequently lead users to make bad decisions. We’ll then talk about some content strategy and design choices we can use in our apps, designs, and platforms to redirect or eliminate the impact of those biases. Finally, we’ll explore our own biases as practitioners and some methods to prevent our own blind spots from hurting users.

  • Conference Remarks

6:15 PM

6:15 PM - 7:00 PM

Cocktails and Networking

Unwind and connect at the Cocktail & Networking Hour! Enjoy drinks and great conversations as you mingle with fellow attendees, speakers, and industry professionals. It’s the perfect way to wrap up the day, build new connections, and reflect on the insights shared throughout the conference. Rooftop@Revere

  • Networking
  • Dining & Refreshments
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