10:00 AM | Registration and snacks

10:30 AM | Opening Remarks

10:35 AM | BLOCK 1 - CONFERENCES

• Understanding the ecosystem of the child and family to better support them
• Understanding complex care for a more personalized approach
• Adapting to the child’s varying communication abilities for a positive interaction

12:05 AM | Lunch

1:30 PM | BLOCK 2 - WORKSHOPS

• Icebreaker activity
• Creating a bond of trust to enhance the helping relationship
• Brainstorm on the Voluteers’ needs

2:40 PM | Break

3:00 PM | BLOCK 3 - PANELS

• A full portrait of the volunteer role - at the center of a caring relationship
• Professionals and volunteers - essential allies in providing comprehensive support to families

4:00 PM | Review of the day and Closing remarks

4:15 PM | End of the event