June 5, 2024

Exploring the complex care journey: Tools and strategies to support families

Target Audience

This conference is primarily intended for volunteers working in pediatric centers who wish to learn more about the support they can offer to families whose children require complex care during their hospital visit.

It is thanks to the collaboration of the teams of four Montreal pediatric centers, namely, the CHU Sainte-Justine, the Marie Enfant Rehabilitation Centre, the Montreal Children's Hospital and the Shriners Hospitals for Children - Canada, and in cooperation with Le Phare, Enfants et Familles, that the second edition of this conference will bring together pediatric volunteers around a unifying theme: Exploring the complex care journey.


  • On site on Wednesday June 5, 2024 at Shriners Hospitals for Children - Canada
  • Breakfast, snacks and lunch included
  • Simultaneous translation will be available for all presentations (French and English)
  • A networking session with appetizers will take place from 4:30 to 6:30 p.m.


The program of the event is available under the "Program" tab.

Enjoy the following activities :

  • Conferences
  • Story telling
  • Screenings
  • Workshops


Registration is free, but mandatory and space is limited.

Register online by clicking on the ''Registration'' tab.

Organizing Committee

  • Caroline-Marie Fidalgo, Patient Expert, MUSCO
  • Camille Brosseau, Inter-establishment Navigator, MUSCO
  • Chantal Jasmin, Patient Ressource, MUSCO
  • Helen Kastanis, Manager of Social Services, Psychology and Nutrition, Shriners Hospitals for children - Canada
  • Joanna-Marie Sciascia, Professional Coordinator, Volunteers and Patient Partnerships, The Montreal Children's Hospital
  • Katharina Bourgin, Project and Communications Manager, MUSCO
  • Lise Gagnon, Certified Childlife Specialist, The Montreal Children’s Hospital
  • Louise l’Hérault, Volunteers Coordinator, Le Phare Enfants et Familles
  • Rachel Tremblay-Bélanger, Head of Volunteer Service, CHU Sainte-Justine
  • Suzanne Lessard, Volunteer, The Montreal Children’s Hospital


MUSCO is a collaborative initiative carried out by the four organizing institutions. This approach aims to foster collaboration and mobilize partners to optimize the care and services provided to children with neuromusculoskeletal disorders requiring complex care by developing various projects such as this event for pediatric volunteers.

Thank you to the MUSCO founding partners

  • Fondation du CHU Sainte-Justine
  • La fondation de l'hôpital de Montréal pour enfants
  • Hôpitaux Shriners pour enfants
  • Fondation Mirella et Lino Saputo
  • CHU Sainte-Justine
  • Centre de réadaptation Marie Enfant
  • Hôpital de Montréal pour enfants
  • Musco


Shriners Hospitals for Children - Canada

1003, Boulevard Décarie Montréal, QC Canada, H4A 0A9

Registration period

April 19, 2024 - 12:00 AM until June 5, 2024 - 9:00 AM

Contact us

If you have any questions, please contact congres.hsj@ssss.gouv.qc.ca .

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