Additional Event Information
Health & Safety Plan
Simulation Canada will be adhering to all guidelines and restrictions set by local public health and the Province of Quebec and Canada Border Services Agency, as well as any additional measures outlined by the Marriott Chateau Champlain Montreal. Masking, hand hygiene, and distancing continue to be effective strategies to reduce the spread of respiratory illnesses. Wearing a mask is recommended, and masks will be available. Hand sanitizer will be available on all tables. For any questions about health and safety or what to do if you have symptoms, you can also contact us at expo@simulationcanada.ca.
The health and safety requirements for SIM Expo are subject to change to reflect changes in public health requirements. Please adhere to all travel protocols required (air, train etc.).
Cancellation/Refund Policy
Event Cancellation. Simulation Canada reserves the right to cancel the 2025 SIM Expo should any circumstance beyond the control of the venue or Simulation Canada occurs—to the extent that such makes it illegal or impossible to hold the event. If such does occur, notifications will be provided after learning of such basis and a full refund of registration fees will be provided. Simulation Canada will not be responsible for any other costs incurred by attendees in arranging their attendance at the SIM Expo.
Refund policy. Attendees can request registration refunds up to 30 days before the Expo start. After this time, refunds are not possible. Please contact expo@simulationcanada.ca for refund requests, which are assessed on a case-by-case basis. In most cases we will offer a full refund less a cancellation fee. Simulation Canada is not responsible for any external cancellations (travel, hotel, etc.).
Refund requests due to emergency. Please contact expo@simulationcanada.ca for all refund requests due to an emergency (up until conference dates). All requests are assessed on a case-by-case basis. In most cases we will offer a full refund less a cancellation fee. Simulation Canada is not responsible for any external cancellations (travel, hotel, etc.).
Refund requests due to illness. If you are symptomatic of infectious disease or a have positive test result (including but not limited to Covid-19), please stay home. Use Quebec's self-assessment tool and follow its recommendation. Please contact expo@simulationcanada.ca for all refund requests. We will offer a full refund less a cancellation fee. Simulation Canada is not responsible for any external cancellations (travel, hotel, etc.). We appreciate your consideration keeping our staff, your colleagues, attendees, and our community safe.
If you have any questions or concerns, please reach out to us directly at expo@simulationcanada.ca.
