Schedule

* All times are based on Canada/Eastern EDT.

  • 08.00

    Canada/Eastern

    08.00 - 09.30 EDT
    Constitution Ballroom
      Networking
      Registration
      Dining & Refreshments

    Registration and Breakfast

    Our team will be ready to assist with your registration, provide conference materials, and answer any queries.

    09.00

    Canada/Eastern

    2 parallel sessions
    09.00 - 13.00 EDT
    Liberty B
      Other

    Headshot Photographer

    Get a Fresh New Headshot! This year, we’re offering professional headshot sessions with Diane Brophy right at the conference. More details coming soon and get ready to level up your profile! https://dpbrophyphotography.com/

    09.00 - 09.30 EDT
    Grand Ballroom
      Conference Remarks

    Welcome and Opening Remarks

    Kick off the conference with our Welcome & Opening Remarks session! Join us as we set the stage for an exciting day filled with learning, inspiration, and connection. We’ll introduce key themes, highlight what’s ahead, and celebrate the incredible UX community coming together for this event.

    09.30

    Canada/Eastern

    7 parallel sessions
    09.30 - 10.15 EDT
    Commonwealth
      Career Development

    Don’t Hate Your Job: How to Take Back Control and Do Work That Matters

    Presented by Ira Cummings, Lisa Hagen

    09.30 - 10.15 EDT
    Back Bay A/B
      Emerging Technology

    Exploring undercurrents of learning tensions in an LLM-enhanced landscape: A student-centered qualitative perspective on LLM vs Search

    Presented by Rahul Divekar

    09.30 - 10.15 EDT
    Independence
      User Research

    Keep Your Friends Close and Your Enemies Closer: Using Competitors to Do Better UX Research

    Presented by Kathi Kaiser

    09.30 - 10.15 EDT
    Grand Ballroom
      Emerging Technology

    Organizing the Unorganizable: How Major Enterprises Use AI to Organize Information with Real ROI

    Presented by Eric Karofsky

    09.30 - 10.15 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Sticking Around: Youth Empowerment through Ecosystem Design

    Presented by Jesse Flores

    09.30 - 10.15 EDT
    Back Bay D
      Design in Society
      Emerging Technology
      User Research

    Ten Minute Talks

    Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

    09.30 - 10.15 EDT
    Republic A/B
      Design in Society

    We're All In: A Cross-Functional Approach to Digital Accessibility in Pharma

    Presented by Caitlin Gebhard

    10.30

    Canada/Eastern

    7 parallel sessions
    10.30 - 11.15 EDT
    Back Bay A/B
      Emerging Technology

    {Accessibility x AI} Redefining Inclusion Through Intelligent Systems

    Presented by Stewart Smith, Olivier Vroom

    10.30 - 11.15 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Calculating ROI in UX Research: Quantifying the value of UX to business leaders

    Presented by Thomas Stokes, Lawton Pybus

    10.30 - 11.15 EDT
    Independence
      Process and Product Management

    Designing AI design teams

    Presented by Emiri Chan, Ginny (Yuanfei) Zhao

    10.30 - 11.15 EDT
    Back Bay D
      User Research

    Leveraging AI for Continuous Insights

    Presented by Brandon Di Bartolo

    10.30 - 11.15 EDT
    Commonwealth
      Career Development

    Mad World: How to survive & thrive in the UX profession this decade

    Presented by Christopher LaRoche, Diana DeMarco Brown, Jen McGinn, Bill Gribbons

    10.30 - 11.15 EDT
    Republic A/B
      Design in Society

    UX for Social Impact: Lessons Learned from Tackling Food Insecurity, Poverty, and More

    Presented by Clare Cady

    10.30 - 11.15 EDT
    Grand Ballroom
      Emerging Technology

    We Trust AI... Until We Don’t: The UX of Comfort Zones

    Presented by Dan Maccarone, Patrick Neeman

    11.30

    Canada/Eastern

    7 parallel sessions
    11.30 - 12.15 EDT
    Commonwealth
      Strategy & UX Entrepreneurship

    Building the Bridge: Connecting Current and Future State Journey Maps

    Presented by Andrew Schall

    11.30 - 12.15 EDT
    Independence
      User Research

    Developing Product-Behavior Fit: UX Research in Product Development

    Presented by Krysta Chauncey

    11.30 - 12.15 EDT
    Republic A/B
      Design in Society

    ‘Everybody is a designer’ revisited: 
A Retrospective on Design’s Power, Position, and Future in an Era of Increasing Uncertainty

    Presented by Lou Susi, Colin Owens

    11.30 - 12.15 EDT
    Back Bay A/B
      Emerging Technology

    Matchmaking: A Practical Approach for Identifying Opportunities for AI and Emerging Tech

    Presented by Lawton Pybus, Thomas Stokes

    11.30 - 12.15 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Outcome Over Output: How UXers Can Leverage an Outcome-Based Mindset

    Presented by Malini Rao

    11.30 - 12.15 EDT
      Career Development
      Design in Society
      Strategy & UX Entrepreneurship

    Ten Minute Talks

    Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

    11.30 - 12.15 EDT
    Grand Ballroom
      Emerging Technology

    The Hidden UX Taxes that AI and LLM Features Impose on B2B Customers

    Presented by Brian O'Neill

    12.15

    Canada/Eastern

    3 parallel sessions
    12.15 - 13.00 EDT
    Liberty C
      Emerging Technology
      Other

    Live Podcast

    Live Podcast at UXPA Boston! The Think Forward Show is coming to UXPA Boston! Host Steven Fisher will be recording live, exploring the future of UX and innovation. Be part of the conversation! https://www.thinkforwardshow.com/

    12.15 - 13.15 EDT
    Constitution Ballroom
      Networking
      Dining & Refreshments

    Lunch

    Take a break, grab some lunch, and connect with fellow attendees! This is the perfect time to network, share insights, and engage in meaningful conversations with other UX professionals. Whether you're meeting new faces or catching up with old friends, lunch offers a great opportunity to exchange ideas, discuss conference sessions, and build lasting connections within the community. Enjoy the meal and the company!

    12.15 - 13.00 EDT
    Grand Ballroom
      Networking
      Dining & Refreshments

    Lunchtime Mentoring & Table Topics

    Lunchtime mentoring offers a unique opportunity to connect with experienced professionals in a relaxed setting. Whether you're seeking career advice, industry insights, or simply looking to expand your network, this session provides a casual yet valuable space for meaningful conversations over lunch.

    13.15

    Canada/Eastern

    7 parallel sessions
    13.15 - 14.00 EDT
    Republic A/B
      Design in Society

    accessibility Considerations during Design

    Presented by Rick Blair

    13.15 - 14.00 EDT
    Liberty B
      Emerging Technology

    AI-Powered Prototyping: Building an Onboarding Flow with Cursor

    Presented by Ivana Milicic

    13.15 - 14.00 EDT
    Back Bay D
      Strategy & UX Entrepreneurship

    Design Studio Survival Guide: Stories of Success, Struggle, and Strategy

    Presented by Jennifer Bullard, Amy Heymans, Juhan Sonin, Lisa deBettencourt

    13.15 - 14.00 EDT
    Commonwealth
      Strategy & UX Entrepreneurship

    Eating Our Own Dog Food: How to be taken seriously when it comes to adding value

    Presented by Doug Roerden

    13.15 - 14.00 EDT
    Independence
      User Research

    Redefining the focus group: Facilitating discussion groups for modern design research

    Presented by Becca Kennedy

    13.15 - 14.00 EDT
    Back Bay A/B
      Emerging Technology

    Ship It! AI vs. Humans: Accelerating Product Launches with AI

    Presented by Jessica Pang, Elli Getting, Jason Kwan

    13.15 - 14.00 EDT
    Grand Ballroom
      Emerging Technology

    Using AI to Streamline Personas and Journey Map Creation

    Presented by Kyle Soucy

    14.15

    Canada/Eastern

    6 parallel sessions
    14.15 - 15.00 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Breaking Down Silos: The Convergence of CX, UX, and EX for Business Impact

    Presented by Eric Karofsky

    14.15 - 15.00 EDT
    Independence
      User Research

    Building a UX research repository that works

    Presented by Clare Cady

    14.15 - 15.00 EDT
    Back Bay A/B
      Emerging Technology

    Designing for Meaningful Work: A Framework for the AI Era

    Presented by Pablo Fernandez Vallejo

    14.15 - 15.00 EDT
    Republic A/B
      Design in Society

    Designing humane experiences: 5 Lessons from one of history's greatest innovations

    Presented by Darrell Penta

    14.15 - 15.00 EDT
    Commonwealth
      Strategy & UX Entrepreneurship

    Designs Role in Accelerating Business Objectives

    Presented by Justin Sirotin

    14.15 - 15.00 EDT
    Grand Ballroom
      Emerging Technology

    How and Why UX Researchers Should Evaluate AI Models

    Presented by Vera Shuman

    15.00

    Canada/Eastern

    15.00 - 15.30 EDT
    Constitution Ballroom
      Networking
      Dining & Refreshments

    Afternoon Break

    Take a sweet break in the afternoon with delicious desserts and a chance to network! This is the perfect opportunity to recharge, meet fellow attendees, and continue engaging discussions from the day's sessions in a relaxed setting.

    15.15

    Canada/Eastern

    15.15 - 16.00 EDT
    Independence
      User Research

    Round Robin Research - A mixed-methods study to accommodate busy target users

    Presented by Nathalie Baudrand, Jen Bullard

    15.30

    Canada/Eastern

    6 parallel sessions
    15.30 - 16.15 EDT
    Commonwealth
      Career Development

    AI-Proof Your Career

    Presented by Olivier Vroom, David Williamson

    15.30 - 16.15 EDT
    Republic A/B
      Design in Society

    Authenticity by Design: A Retrospective of the 2024 Election

    Presented by Rich Le, Niko Emack

    15.30 - 16.15 EDT
    Back Bay A/B
      Emerging Technology

    Bridging AI and Human Expertise: Designing for Trust and Adoption in Expert Systems

    Presented by Stewart Smith

    15.30 - 16.15 EDT
    Grand Ballroom
      Emerging Technology

    Collaborating with AI for Research & Storytelling

    Presented by Amy Heymans, Leahanna Savain

    15.30 - 17.00 EDT
    Back Bay D
      Design in Society

    Designing for Everyone: Embracing Inclusive Design and Accessibility

    Presented by Jon Farrell, Taylor Snook

    15.30 - 16.15 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Priorities, Challenges, and Workarounds for Designing in the Public Sector

    Presented by Ian McAbee

    16.30

    Canada/Eastern

    5 parallel sessions
    16.30 - 17.15 EDT
    Commonwealth
      Career Development

    Building Trust in UX: Strengthening Collaboration for Better Outcomes

    Presented by Sandra Ma

    16.30 - 17.15 EDT
    Back Bay C
      Strategy & UX Entrepreneurship

    Design Like a Futurist: Foresight Methods for UX Leaders

    Presented by Steven Fisher

    16.30 - 17.15 EDT
    Independence
      User Research

    From Interest to Adoption: Case Study of a Longitudinal Competitive Onboarding and Benchmark Study

    Presented by Linda Borghesani, Jaitra Dixit

    16.30 - 17.15 EDT
    Back Bay A/B
      Emerging Technology

    Human, After All - Design in the era of AI

    Presented by Cheryl Couris

    16.30 - 17.15 EDT
    Republic A/B
      Process and Product Management

    UX Change Fatigue: Building Resilient Teams in Times of Transformation

    Presented by Malini Rao

    17.30

    Canada/Eastern

    17.30 - 18.15 EDT
    Grand Ballroom
      Conference Remarks
      Dining & Refreshments

    Keynote Address by Luke Wroblewski

    How AI Ate My Website - How to rethink Website interactions using AI and large language models.

    18.15

    Canada/Eastern

    18.15 - 19.00 EDT
    Constitution Ballroom
      Networking
      Dining & Refreshments

    Cocktails and Networking

    Unwind and connect at the Cocktail & Networking Hour! Enjoy drinks and great conversations as you mingle with fellow attendees, speakers, and industry professionals. It’s the perfect way to wrap up the day, build new connections, and reflect on the insights shared throughout the conference.

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