Schedule

* All times are based on Canada/Eastern EDT.

8:00 AM

Canada/Eastern

8:00 AM - 9:30 AM EDT
Constitution Ballroom

Registration and Breakfast

Our team will be ready to assist with your registration, provide conference materials, and answer any queries.

    Networking
    Registration
    Dining & Refreshments

9:00 AM

Canada/Eastern

2 parallel sessions
9:00 AM - 1:00 PM EDT
Liberty B

Headshot Photographer

Get a Fresh New Headshot! This year, we’re offering professional headshot sessions with Diane Brophy right at the conference. More details coming soon and get ready to level up your profile! https://dpbrophyphotography.com/

    Other
9:00 AM - 9:30 AM EDT
Grand Ballroom

Welcome and Opening Remarks

Kick off the conference with our Welcome & Opening Remarks session! Join us as we set the stage for an exciting day filled with learning, inspiration, and connection. We’ll introduce key themes, highlight what’s ahead, and celebrate the incredible UX community coming together for this event.

    Conference Remarks

9:30 AM

Canada/Eastern

7 parallel sessions
9:30 AM - 10:15 AM EDT
Commonwealth

Don’t Hate Your Job: How to Take Back Control and Do Work That Matters

Presented by Ira Cummings, Lisa Hagen

    Career Development
9:30 AM - 10:15 AM EDT
Back Bay A/B

Exploring undercurrents of learning tensions in an LLM-enhanced landscape: A student-centered qualitative perspective on LLM vs Search

Presented by Rahul Divekar

    Emerging Technology
9:30 AM - 10:15 AM EDT
Grand Ballroom

How UX Fuels AI Adoption: Case Studies in Driving ROI

Presented by Eric Karofsky

    Emerging Technology
9:30 AM - 10:15 AM EDT
Independence

Keep Your Friends Close and Your Enemies Closer: Using Competitors to Do Better UX Research

Presented by Kathi Kaiser

    User Research
9:30 AM - 10:15 AM EDT
Back Bay C

Sticking Around: Youth Empowerment through Ecosystem Design

Presented by Jesse Flores

    Strategy & UX Entrepreneurship
9:30 AM - 10:15 AM EDT
Back Bay D

Ten Minute Talks

Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

    Design in Society
    Emerging Technology
    User Research
9:30 AM - 10:15 AM EDT
Republic A/B

We're All In: A Cross-Functional Approach to Digital Accessibility in Pharma

Presented by Caitlin Gebhard, Thao McKenna

    Design in Society

10:15 AM

Canada/Eastern

10:15 AM - 11:15 AM EDT
Constitution Ballroom

Coffee Break

Complimentary coffee will be available. Don’t miss it!

    Dining & Refreshments

10:30 AM

Canada/Eastern

7 parallel sessions
10:30 AM - 11:15 AM EDT
Back Bay A/B

{Accessibility x AI} Redefining Inclusion Through Intelligent Systems

Presented by Stewart Smith, Olivier Vroom

    Emerging Technology
10:30 AM - 11:15 AM EDT
Back Bay C

Calculating ROI in UX Research: Quantifying the value of UX to business leaders

Presented by Thomas Stokes, Lawton Pybus

    Strategy & UX Entrepreneurship
10:30 AM - 11:15 AM EDT
Independence

Designing AI design teams

Presented by Emiri Chan, Ginny (Yuanfei) Zhao

    Process and Product Management
10:30 AM - 11:15 AM EDT
Back Bay D

From Numbers to Stories: Scaling Human Insights with AI (Case Study)

Presented by Jona Peck

    User Research
10:30 AM - 11:15 AM EDT
Commonwealth

Mad World: How to survive & thrive in the UX profession this decade

Presented by Christopher LaRoche, Diana DeMarco Brown, Jen McGinn, Bill Gribbons

    Career Development
10:30 AM - 11:15 AM EDT
Republic A/B

UX for Social Impact: Lessons Learned from Tackling Food Insecurity, Poverty, and More

Presented by Clare Cady

    Design in Society
10:30 AM - 11:15 AM EDT
Grand Ballroom

We Trust AI... Until We Don’t: The UX of Comfort Zones

Presented by Dan Maccarone, Patrick Neeman

    Emerging Technology

11:30 AM

Canada/Eastern

7 parallel sessions
11:30 AM - 12:15 PM EDT
Commonwealth

Building the Bridge: Connecting Current and Future State Journey Maps

Presented by Andrew Schall

    Strategy & UX Entrepreneurship
11:30 AM - 12:15 PM EDT
Independence

Developing Product-Behavior Fit: UX Research in Product Development

Presented by Krysta Chauncey

    Process and Product Management
11:30 AM - 12:15 PM EDT
Republic A/B

‘Everybody is a designer’ revisited: 
A Retrospective on Design’s Power, Position, and Future in an Era of Increasing Uncertainty

Presented by Lou Susi, Colin Owens

    Design in Society
11:30 AM - 12:15 PM EDT
Back Bay A/B

Matchmaking: A Practical Approach for Identifying Opportunities for AI and Emerging Tech

Presented by Lawton Pybus, Thomas Stokes

    Emerging Technology
11:30 AM - 12:15 PM EDT
Back Bay C

Outcome Over Output: How UXers Can Leverage an Outcome-Based Mindset

Presented by Malini Rao

    Strategy & UX Entrepreneurship
11:30 AM - 12:15 PM EDT
Back Bay D

Ten Minute Talks

Our 10-minute talks are fast-paced, insightful sessions designed to deliver impactful ideas in a short time. These bite-sized presentations cover a variety of UX topics, offering fresh perspectives, practical takeaways, and inspiration—all in just 10 minutes. Perfect for those who love learning in quick, engaging bursts!

    Career Development
    Design in Society
    Strategy & UX Entrepreneurship
11:30 AM - 12:15 PM EDT
Grand Ballroom

The Hidden UX Taxes that AI and LLM Features Impose on B2B Customers

Presented by Brian O'Neill

    Emerging Technology

12:15 PM

Canada/Eastern

3 parallel sessions
12:15 PM - 1:00 PM EDT
Liberty C

Live Podcast

Live Podcast at UXPA Boston! The Think Forward Show is coming to UXPA Boston! Host Steven Fisher will be recording live, exploring the future of UX and innovation. Be part of the conversation! https://www.thinkforwardshow.com/

    Emerging Technology
    Other
12:15 PM - 1:15 PM EDT
Constitution Ballroom

Lunch

Take a break, grab some lunch, and connect with fellow attendees! This is the perfect time to network, share insights, and engage in meaningful conversations with other UX professionals. Whether you're meeting new faces or catching up with old friends, lunch offers a great opportunity to exchange ideas, discuss conference sessions, and build lasting connections within the community. Enjoy the meal and the company!

    Networking
    Dining & Refreshments
12:15 PM - 1:00 PM EDT
Grand Ballroom

Lunchtime Mentoring & Table Talks

Lunchtime mentoring offers a unique opportunity to connect with experienced professionals in a relaxed setting. Whether you're seeking career advice, industry insights, or simply looking to expand your network, this session provides a casual yet valuable space for meaningful conversations over lunch.

    Networking
    Dining & Refreshments

1:15 PM

Canada/Eastern

7 parallel sessions
1:15 PM - 2:00 PM EDT
Republic A/B

accessibility Considerations during Design

Presented by Rick Blair

    Design in Society
1:15 PM - 2:00 PM EDT
Back Bay D

AI-Powered Prototyping: Building an Onboarding Flow with Cursor

Presented by Ivana Milicic

    Emerging Technology
1:15 PM - 2:00 PM EDT
Back Bay C

Design Studio Survival Guide: Stories of Success, Struggle, and Strategy

Presented by Jennifer Bullard, Amy Heymans, Juhan Sonin, Lisa deBettencourt

    Strategy & UX Entrepreneurship
1:15 PM - 2:00 PM EDT
Commonwealth

Eating Our Own Dog Food: How to be taken seriously when it comes to adding value

Presented by Doug Roerden

    Strategy & UX Entrepreneurship
1:15 PM - 2:00 PM EDT
Independence

Redefining the focus group: Facilitating discussion groups for modern design research

Presented by Becca Kennedy

    User Research
1:15 PM - 2:00 PM EDT
Back Bay A/B

Ship It! AI vs. Humans: Accelerating Product Launches with AI

Presented by Jessica Pang, Elli Fournier, Jason Kwan

    Emerging Technology
1:15 PM - 2:00 PM EDT
Grand Ballroom

Using AI to Streamline Personas and Journey Map Creation

Presented by Kyle Soucy

    Emerging Technology

2:15 PM

Canada/Eastern

6 parallel sessions
2:15 PM - 3:00 PM EDT
Back Bay C

Breaking Down Silos: The Convergence of CX, UX, and EX for Business Impact

Presented by Eric Karofsky

    Strategy & UX Entrepreneurship
2:15 PM - 3:00 PM EDT
Independence

Building a UX research repository that works

Presented by Clare Cady

    User Research
2:15 PM - 3:00 PM EDT
Back Bay A/B

Designing for Meaningful Work: A Framework for the AI Era

Presented by Pablo Fernandez Vallejo

    Emerging Technology
2:15 PM - 3:00 PM EDT
Republic A/B

Designing humane experiences: 5 Lessons from one of history's greatest innovations

Presented by Darrell Penta

    Design in Society
2:15 PM - 3:00 PM EDT
Commonwealth

Designs Role in Accelerating Business Objectives

Presented by Justin Sirotin

    Strategy & UX Entrepreneurship
2:15 PM - 3:00 PM EDT
Grand Ballroom

How and Why UX Researchers Should Evaluate AI Models

Presented by Vera Shuman

    Emerging Technology

3:00 PM

Canada/Eastern

3:00 PM - 3:30 PM EDT
Constitution Ballroom

Afternoon Break

Take a sweet break in the afternoon with delicious desserts and a chance to network! This is the perfect opportunity to recharge, meet fellow attendees, and continue engaging discussions from the day's sessions in a relaxed setting.

    Networking
    Dining & Refreshments

3:30 PM

Canada/Eastern

7 parallel sessions
3:30 PM - 4:15 PM EDT
Commonwealth

AI-Proof Your Career

Presented by Olivier Vroom, David Williamson

    Career Development
3:30 PM - 4:15 PM EDT
Republic A/B

Authenticity by Design: A Retrospective of the 2024 Election

Presented by Rich Le, Niko Emack

    Design in Society
3:30 PM - 4:15 PM EDT
Back Bay A/B

Bridging AI and Human Expertise: Designing for Trust and Adoption in Expert Systems

Presented by Stewart Smith

    Emerging Technology
3:30 PM - 4:15 PM EDT
Grand Ballroom

Collaborating with AI for Research & Storytelling

Presented by Amy Heymans, Leahanna Savain

    Emerging Technology
3:30 PM - 5:00 PM EDT
Back Bay D

Designing for Everyone: Embracing Inclusive Design and Accessibility

Presented by Jon Farrell, Taylor Snook

    Design in Society
3:30 PM - 4:15 PM EDT
Back Bay C

Priorities, Challenges, and Workarounds for Designing in the Public Sector

Presented by Ian McAbee

    Design in Society
3:30 PM - 4:00 PM EDT
Independence

Round Robin Research - A mixed-methods study to accommodate busy target users

Presented by Nathalie Baudrand, Jen Bullard

    User Research

4:30 PM

Canada/Eastern

5 parallel sessions
4:30 PM - 5:15 PM EDT
Commonwealth

Building Trust in UX: Strengthening Collaboration for Better Outcomes

Presented by Sandra Ma

    Career Development
4:30 PM - 5:15 PM EDT
Back Bay C

Design Like a Futurist: Foresight Methods for UX Leaders

Presented by Steven Fisher

    Strategy & UX Entrepreneurship
4:30 PM - 5:15 PM EDT
Independence

From Interest to Adoption: Case Study of a Longitudinal Competitive Onboarding and Benchmark Study

Presented by Linda Borghesani, Jaitra Dixit

    User Research
4:30 PM - 5:15 PM EDT
Back Bay A/B

Human, After All - Design in the era of AI

Presented by Cheryl Couris

    Emerging Technology
4:30 PM - 5:15 PM EDT
Republic A/B

UX Change Fatigue: Building Resilient Teams in Times of Transformation

Presented by Malini Rao

    Process and Product Management

5:30 PM

Canada/Eastern

5:30 PM - 6:15 PM EDT
Grand Ballroom

Keynote Address by Luke Wroblewski

How AI Ate My Website - How to rethink Website interactions using AI and large language models.

    Conference Remarks
    Dining & Refreshments

6:15 PM

Canada/Eastern

6:15 PM - 7:00 PM EDT
Constitution Ballroom

Cocktails and Networking

Unwind and connect at the Cocktail & Networking Hour! Enjoy drinks and great conversations as you mingle with fellow attendees, speakers, and industry professionals. It’s the perfect way to wrap up the day, build new connections, and reflect on the insights shared throughout the conference.

    Networking
    Dining & Refreshments
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